Providing you with the best customer service and an amazing online shopping experience has always been our goal.
You can Contact Us for complaints, feedback or queries via telephone, email or postal mail.
Contact by phone:
Cal lat +91 (11)-45564441 or +91-9312261717 to reach our Customer Care team, manned by dedicated personnel, who are empowered to take decisions and resolve your problems. Our Customer Care hotline is available 10:30 AM to 06.30 PM (IST) Monday to Saturday.
Contact by email:
Send your emails at email@example.com
We will respond within 2 working days.
Do mention your Order Number in the subject line of your email, if you are contacting us about an order you have placed. This helps us respond to your query faster.
Contact by fax:
Send us FAX on +91 (11)-45564441 to reach our Customer Care team. Our FAX number is available 10:00 AM to 05.30 PM (IST) Monday to Friday.
Not receiving our replies?
If you are not receiving any replies to your emails:|
||It's possible our email replies are being blocked by your email program or by your internet service provider (ISP). Many email programs provide protection against spam or bulk mails, but sometimes even legitimate commercial emails, like an email from our customer support department or automatic order status notification emails, can get blocked by mistake.|
||Check your 'Spam' or 'Bulk' folders for mails from us or contact your network administrator or internet service provider for advice.|
||If you are still not receiving our emails, do call us.|
||Please mention your contact numbers in your email so that we could also call you up if required.|
Contact by postal mail:
M/S Cosmosgalaxy (India) Private Limited
House No 3, Basement, Main Road, Suvidha Kunj, Zone H- 4/5,
Pitampura, Delhi -110034, Near Bhagwan Mahavir Hospital
Our office hours are from 10:00 AM to 05.30 PM (IST) Monday to Friday. We follow the Delhi holiday calendar.
Contact Us/Feedback Form
We always strive for to provide best customer service and to improve the same we require your valuable inputs. Please give us your feedbacks. Kindly visit feedback page for the same.